This inventor holds 1 USPTO granted patent. Top assignee: T-Mobile Innovations LLC. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Innovations by Xiaoyi Tian
Introduction
Xiaoyi Tian is an accomplished inventor based in Issaquah, WA (US). He has made significant contributions to the field of technical support through his innovative patent. His work focuses on enhancing user experience in technical support systems.
Latest Patents
Xiaoyi Tian holds a patent for "Automated management of support channel and ticketing." This invention provides a system that offers user technical support via an integrated support application. The system includes a messaging extension that integrates messaging functionality and a support ticketing extension that integrates support ticketing into the application. The server stores these components, allowing for efficient management of technical support sessions.
Career Highlights
Xiaoyi Tian is currently employed at T-Mobile Innovations LLC, where he continues to develop innovative solutions in the telecommunications sector. His work has been instrumental in improving the efficiency of technical support processes.
Collaborations
Some of his notable coworkers include Charu Arora and Belete Regassa Cheneke. Their collaboration contributes to the innovative environment at T-Mobile Innovations LLC.
Conclusion
Xiaoyi Tian's contributions to the field of technical support through his patent demonstrate his commitment to innovation. His work continues to impact the way users receive technical assistance, making processes more efficient and user-friendly.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile