William John McFarland

Title: Innovations by William John McFarland in Wi-Fi Technology

Introduction

William John McFarland, based in Los Altos, California, is an esteemed inventor recognized for his significant contributions to the field of Wi-Fi technology. With an impressive portfolio of 122 patents, McFarland has established himself as a leading innovator, particularly in developing systems that enhance network management and customer service within cloud-based Wi-Fi networks.

Latest Patents

Among McFarland's latest patents is the "Network Operation Center Dashboard for Cloud-Based Wi-Fi Systems." This patent outlines a system and methods for managing a Wi-Fi network comprising multiple networks through a cloud-based Network Operations Control (NOC) dashboard. It includes functionalities such as receiving data from access points, displaying network topologies, and enabling management operations like troubleshooting and controlling the network.

Another recent innovation is the "Intelligent Monitoring Systems and Methods for Wi-Fi Metric-Based Predictions for Cloud-Based Wi-Fi Networks." This patent details how to obtain and analyze Wi-Fi network data along with related customer data, predict potential customer call-ins, and initiate outreach workflows based on these predictions. This system aims to improve customer service by proactively addressing issues before they are reported.

Career Highlights

Throughout his career, William McFarland has made substantial contributions while working at prominent companies like Atheros Communications and Plume Design. His work has facilitated advancements in network performance and customer engagement within the tech industry.

Collaborations

William has worked alongside esteemed colleagues such as Paul J. Husted and Yoseph Malkin. These collaborations have helped foster innovative solutions, further enhancing the efficacy of Wi-Fi networks and improving user experiences.

Conclusion

William John McFarland stands out as a prolific inventor in the realm of Wi-Fi technology. Through his innovative patents and collaborative efforts, he continues to impact the industry by developing advanced solutions that significantly enhance network management and customer interaction. His work not only exemplifies a commitment to technological advancement but also shapes the future landscape of cloud-based Wi-Fi systems.