This inventor holds 1 USPTO granted patent. Top assignee: Cisco Technology, Inc.. Active years: 2010.
Company Filing History:
Years Active: 2010
Title: The Innovations of William Finnerty
Introduction
William Finnerty is an accomplished inventor based in Leominster, MA (US). He has made significant contributions to the field of technology, particularly in the area of interactive communication systems. His innovative work has led to the development of a patent that enhances user interaction with content providers.
Latest Patents
Finnerty holds a patent for a "Set-top box initiated contact center interaction." This invention outlines a method that includes receiving a contact center interaction request via a device connected to a display screen. The method further involves accessing information about the device or its user from a customer database of a content provider. Additionally, it establishes an interaction path between the contact center and the viewer, allowing for efficient communication. The device can be a set-top box (STB) or a cable card, with the display screen typically being a television. This innovation is particularly beneficial for cable or satellite television providers.
Career Highlights
William Finnerty is currently employed at Cisco Technology, Inc., where he continues to push the boundaries of technology and innovation. His work at Cisco has allowed him to collaborate with other talented professionals in the industry, contributing to advancements in communication technology.
Collaborations
Some of Finnerty's notable coworkers include Paul Robert Schechinger and Steven Morrison. Their collective expertise and collaboration have played a crucial role in the development of innovative solutions within the company.
Conclusion
William Finnerty's contributions to technology, particularly through his patent for enhancing user interaction with content providers, demonstrate his commitment to innovation. His work at Cisco Technology, Inc. continues to influence the industry positively.