This inventor holds 1 USPTO granted patent. Top assignee: Qwest Communications International Inc.. Active years: 2003.
Company Filing History:
Years Active: 2003
Title: Weiren Wang: Innovator in Call Center Modeling Technology
Introduction
Weiren Wang is a notable inventor based in Redmond, WA, who has made significant contributions to the field of telecommunications. His innovative work focuses on enhancing the efficiency of public switch telephone networks (PSTNs) through advanced modeling techniques.
Latest Patents
Weiren Wang holds a patent for a "System and method for modeling resources for calls centered in a public switch telephone network." This invention provides a comprehensive system for modeling a virtual call center in specified geographic locations. The system includes a user interface that allows users to input basic configuration and forecast information for one or more PSTNs. By utilizing various financial and engineering rules, the system identifies an optimal configuration while providing cost and revenue information. Additionally, it accounts for multiple fault and failure modes during the configuration process. He has 1 patent to his name.
Career Highlights
Weiren Wang is associated with Qwest Communications International Inc., where he applies his expertise in telecommunications. His work has been instrumental in developing systems that improve call center operations and resource management.
Collaborations
Weiren has collaborated with notable colleagues, including Jason W Rupe and George S Bell, contributing to advancements in their field.
Conclusion
Weiren Wang's innovative contributions to call center modeling technology demonstrate his commitment to improving telecommunications systems. His work continues to influence the industry and enhance operational efficiencies.