Ward Whitt

Title: Innovations by Ward Whitt

Introduction

Ward Whitt is a notable inventor based in Basking Ridge, NJ (US). He holds a total of 9 patents that showcase his contributions to technology and service systems. His work primarily focuses on improving network efficiency and service delivery.

Latest Patents

One of his latest patents is a method for preventing overload conditions in a circuit-switched arrangement. This method addresses congestion problems in networks by delaying the provision of dial tone signals to terminals that are likely attempting to re-dial excessively. The determination of whether a terminal is re-dialing is based on various factors, including the time since the last call and the duration of that call. The imposed delay is sensitive to the number of re-dial attempts and other conditions, such as network congestion.

Another significant patent involves dynamic staffing of service centers to provide substantially zero-delay service. This service system dynamically adjusts the resources required to meet customer demands. By predicting future staffing requirements based on current customer service times and expected arrivals, the system can optimize staffing predictions more accurately than previous methods.

Career Highlights

Ward Whitt has worked with prominent companies such as AT&T Corp. and Lucent Technologies Inc. His experience in these organizations has contributed to his innovative approach to solving complex problems in telecommunications and service delivery.

Collaborations

Throughout his career, Ward has collaborated with notable individuals, including Arthur W. Berger and Rayadurgam Srikant. These collaborations have likely enriched his work and led to further advancements in his field.

Conclusion

Ward Whitt's contributions to technology through his patents reflect his innovative spirit and dedication to improving service systems. His work continues to influence the telecommunications industry and enhance user experiences.