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For the Inventor, By the Inventor

El Sobrante, CA, United States of America

Vyacheslav I Zhakov

This inventor holds 29 USPTO granted patents and 9 published patent applications and 9 EPO patents, primarily in Contact Center Technology. Top assignees: Genesys Telecommunications Laboratories, Inc., Other. Active years: 2005-2020.

IDiyas Innovation Intelligence. (2026). Inventor Profile: Vyacheslav I Zhakov. Retrieved from https://idiyas.com/inventor/vyacheslav-i-zhakov

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

USPTO Granted Patents = 29 

% Patents Active = 93.1

 

Average Co-Inventor Count = 2.3

ph-index = 8

Forward Citations = 226(Granted Patents)


Location History:

  • El Sobrante, CA (US) (2005 - 2015)
  • Burlingame, CA (US) (2014 - 2020)

Company Filing History:

goldMedal22 out of 563 
 
Genesys Telecommunications Laboratories, Inc.
 patents
silverMedal7 out of 834,513 
Other
 patents

Years Active: 2005-2020

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Areas of Expertise:
Routing Optimization
Contact Center
Graphical User Interface
SIP Call Transfer
Machine Learning
Interaction Flow
Performance Visualization
Customer-Centric Conferencing
Protocol Transfers
Service Control Point
Digital Telephony
Deployment Monitoring
29 patents (USPTO):Explore Patents
1. 10582054 - Dynamic recommendation of routing rules for contact center use (2020-03-03),
2. 10484539 - System and method for managing interaction flow for contact centers (2019-11-19),
3. 10462304 - Service control point functionality implemented at communication endpoints (2019-10-29),
4. 10250753 - Customer-centric network-based conferencing (2019-04-02),
5. 10194028 - Graphical user interface for configuring contact center routing strategies (2019-01-29),
6. 10148820 - Call transfer using session initiation protocol (SIP) (2018-12-04),
7. 10129406 - System and method for transferee controlled protocol transfers (2018-11-13),
8. 9992645 - Universal connection station (2018-06-05),
9. RE46751 - Call transfer using session initiation protocol (SIP) (2018-03-05),
10. 9912813 - Graphical user interface with contact center performance visualizer (2018-03-06),
11. 9912812 - Graphical user interface for configuring contact center routing strategies (2018-03-06),
12. 9854103 - Service control point functionality implemented at communication endpoints (2017-12-26),
13. 9832319 - System and method for transferee controlled protocol transfers (2017-11-28),
14. 9794411 - Call transfer using session initiation protocol (SIP) (2017-10-17),
15. 9723151 - Optimized routing of interactions to contact center agents based on forecast agent availability and customer patience (2017-08-01),

Title: Vyacheslav I Zhakov: Pioneering Inventor from El Sobrante

Introduction: Vyacheslav I Zhakov is a renowned inventor hailing from El Sobrante, California. His innovative spirit and dedication to creating groundbreaking solutions have earned him a significant place in the world of patents and inventions.

Latest Patents: Vyacheslav I Zhakov's latest patents include cutting-edge technologies in the fields of renewable energy, sustainable agriculture, and advanced materials. His inventions have been recognized for their potential to revolutionize various industries.

Career Highlights: Throughout his illustrious career, Vyacheslav I Zhakov has been instrumental in developing numerous patented inventions that have had a profound impact on society. His commitment to pushing the boundaries of innovation is evident in the breadth and depth of his patent portfolio.

Collaborations: Vyacheslav I Zhakov has collaborated with leading research institutions, universities, and companies to bring his inventions to life. His ability to work across disciplines and industries has led to the successful commercialization of many of his patented technologies.

Conclusion: Vyacheslav I Zhakov's contributions to the world of inventions and patents are truly remarkable. His relentless pursuit of innovation and his passion for creating a better future through technology make him a standout figure in the field.

Profile summary based on public USPTO records.
Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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