Vladislav Feigin

Title: Innovations by Vladislav Feigin

Introduction

Vladislav Feigin is an accomplished inventor based in Even-Yehuda, Israel. He has made significant contributions to the field of real-time interaction analysis, particularly in call centers. His innovative approach has led to the development of a patented method that enhances the efficiency of communication within organizations.

Latest Patents

Vladislav Feigin holds a patent for "Methods and apparatus for real-time interaction analysis in call centers." This patent describes a method and system that indicates in real time when an interaction is associated with a problem or issue. The process involves receiving a segment of an interaction, extracting relevant features, and classifying the interaction based on these features. This innovative system can also evaluate models based on features extracted from training interactions, making it a valuable tool for organizations.

Career Highlights

Vladislav Feigin is currently associated with Nice Systems Ltd., a company known for its advanced solutions in customer engagement and analytics. His work at Nice Systems Ltd. has allowed him to apply his expertise in developing technologies that improve customer interactions and operational efficiency.

Collaborations

Throughout his career, Vladislav has collaborated with notable colleagues, including Oren Pereg and Moshe Wasserblat. These collaborations have contributed to the advancement of technologies in the field of interaction analysis.

Conclusion

Vladislav Feigin's innovative contributions to real-time interaction analysis have positioned him as a key figure in enhancing communication efficiency in call centers. His patented methods continue to influence the industry and improve organizational performance.