Vinay Mohan

Title: Vinay Mohan: Innovator in Automated Agent Technology

Introduction

Vinay Mohan is a notable inventor based in Fremont, CA, who has made significant contributions to the field of automated agent technology. His innovative work focuses on enhancing interactive workflows through automation, which has implications for various industries.

Latest Patents

Vinay holds a patent for an "Invokable automated agent for interactive workflows." This invention allows for a seamless transition from a live agent to an automated agent during a communication session with a user. The live agent retains control over the session, ensuring a smooth user experience. The system also provides feedback on user interactions with the automated agent, allowing for a return to the live agent when necessary. This patent showcases Vinay's commitment to improving communication technologies.

Career Highlights

Vinay is currently employed at ServiceNow, Inc., where he continues to develop innovative solutions that enhance user interactions. His work at ServiceNow reflects his dedication to advancing technology in the realm of customer service and support.

Collaborations

Vinay collaborates with talented professionals such as Scott Michael Rhodes and Ravi Ambati, contributing to a dynamic work environment that fosters innovation and creativity.

Conclusion

Vinay Mohan's contributions to automated agent technology exemplify his innovative spirit and commitment to improving user experiences. His patent and work at ServiceNow highlight the importance of automation in modern communication.