This inventor holds 1 USPTO granted patent. Top assignee: Cisco Technology, Inc.. Active years: 2015.
Company Filing History:
Years Active: 2015
Title: Vikrant Dev Andotra: Innovator in Service Request Management
Introduction
Vikrant Dev Andotra is a notable inventor based in Sunnyvale, CA. He has made significant contributions to the field of service request management through his innovative patent. His work focuses on improving the efficiency of business-to-business service requests.
Latest Patents
Vikrant holds a patent titled "Routing and analyzing business-to-business service requests." This invention features a central service request management system designed to manage service requests across multiple ticketing systems. The system includes translation logic for receiving service request messages and converting them into a standardized format. Each service request message is linked to its respective service request. Furthermore, the system incorporates data storage logic to maintain the status of service requests based on the translated messages. It also includes routing logic to identify the appropriate ticketing system for each service request message, ensuring efficient transmission.
Career Highlights
Vikrant is currently employed at Cisco Technology, Inc., where he applies his expertise in service request management. His innovative approach has contributed to the development of more streamlined processes within the company.
Collaborations
Some of Vikrant's coworkers include Frank L O Palmans and Ammar Rayes, who collaborate with him on various projects at Cisco Technology, Inc.
Conclusion
Vikrant Dev Andotra is a pioneering inventor whose work in service request management has the potential to transform business operations. His patent demonstrates a commitment to innovation and efficiency in handling service requests.