Victor Zaguskin

Title: Victor Zaguskin: Innovator in Subscriber Risk Management

Introduction

Victor Zaguskin is a notable inventor based in Nizhny Novgorod, Russia. He has made significant contributions to the field of telecommunications through his innovative patent. His work focuses on enhancing subscriber experiences by utilizing data-driven methods to predict and mitigate service cancellations.

Latest Patents

Victor Zaguskin holds a patent titled "Providing risk based subscriber enhancements." This patent describes a method and system that inputs telemetry into a data structure. The telemetry consists of various measurement results or data collected from remote network nodes. Subscriber use metrics are determined from this telemetry, allowing for the identification of user characteristics. The system estimates the likelihood of service cancellation based on these characteristics. Additionally, it can predict the likelihood of receiving inquiries from subscribers at support centers. Proactive service enhancements are provided to subscribers based on telemetry, use metrics, and user characteristics, aiming to improve customer satisfaction before issues arise. The last mile equipment, such as set-top boxes, cellular phones, and tablets, plays a crucial role in providing this telemetry.

Career Highlights

Victor Zaguskin is currently associated with Q'ligent Corporation, where he applies his expertise in telecommunications and data analysis. His innovative approach has positioned him as a key player in the industry, focusing on enhancing subscriber experiences through technology.

Collaborations

Victor has collaborated with notable colleagues, including Ted Korte and Sergey Lobanov. Their combined efforts contribute to the advancement of technology in the telecommunications sector.

Conclusion

Victor Zaguskin's work exemplifies the intersection of innovation and telecommunications. His patent on risk-based subscriber enhancements showcases his commitment to improving customer experiences through data-driven solutions. His contributions continue to influence the industry positively.