Company Filing History:
Years Active: 2015-2017
Title: Verun Reddy Gade: Innovator in Customer Service Technology
Introduction
Verun Reddy Gade is an accomplished inventor based in Columbus, OH (US). He has made significant contributions to the field of customer service technology, holding 2 patents that showcase his innovative approach to improving customer interactions.
Latest Patents
One of his latest patents is a "Mutual assistance routing system for improved utilization of customer service resources." This invention introduces a new system and method for the mutual sharing of resources dedicated to customer service. The system employs a telecommunications switching apparatus to route incoming customer contacts to various pools of customer service agents. It features a universal customer service interface that enables agents to assist customers from related companies. The automated system facilitates the sharing of customer service resources, allowing customers who reach out to a requesting user to be served by shared agents.
Career Highlights
Throughout his career, Verun has worked with notable companies such as West Corporation and West Notifications, Inc. His experience in these organizations has contributed to his expertise in customer service solutions and technology.
Collaborations
Verun has collaborated with several professionals in his field, including James Lehr Kennedy and Julia Lynn McDevitt. These partnerships have likely enriched his work and led to further advancements in customer service technology.
Conclusion
Verun Reddy Gade is a notable inventor whose work in customer service technology has the potential to transform how companies interact with their customers. His innovative patents reflect a commitment to enhancing customer service efficiency and effectiveness.