Company Filing History:
4 out of 3,145 
4 out of 8 
3 out of 1,427 
Years Active: 2014-2025
Title: Vasileios John Gianoukos: Innovator in Call Center Communication Technologies
Introduction
Vasileios John Gianoukos is a notable inventor based in Winchester, MA (US), recognized for his contributions to communication technologies. He holds a total of 13 patents, showcasing his innovative spirit and technical expertise in the field.
Latest Patents
One of his latest patents focuses on call center mobile messaging. This method and system enable communications with a call center via SMS/MMS, providing an additional communications channel alongside voice, Internet email, IM chat, and fax. The system allows the call center to obtain location information and images from customers using SMS messages and web pages via a messaging hub. This innovation enhances customer interaction and streamlines communication processes.
Career Highlights
Throughout his career, Gianoukos has worked with prominent companies such as Salesforce.com, Inc. and Heywire, Inc. His experience in these organizations has contributed to his development as an inventor and has allowed him to refine his skills in creating effective communication solutions.
Collaborations
Gianoukos has collaborated with talented individuals in the industry, including Eugene Lew and Kenneth Norman Heim. These partnerships have likely played a significant role in his innovative endeavors.
Conclusion
Vasileios John Gianoukos is a distinguished inventor whose work in call center communication technologies has made a significant impact. His patents reflect his commitment to improving customer communication and enhancing the overall efficiency of call centers.