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For the Inventor, By the Inventor

Winchester, MA, United States of America

Vasileios John Gianoukos

This inventor holds 13 USPTO granted patents and 4 published patent applications, plus 1 CIPO patent. Top assignees: Heywire, Inc., Salesforce Com, Inc., Salesforce, Inc.. Active years: 2014-2025.

IDiyas Innovation Intelligence. (2026). Inventor Profile: Vasileios John Gianoukos. Retrieved from https://idiyas.com/inventor/vasileios-john-gianoukos

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

USPTO Granted Patents = 13 

% Patents Active = 92.3


Average Co-Inventor Count = 2.4

ph-index = 4

Forward Citations = 45(Granted Patents)


Company Filing History:

goldMedal4 out of 8 
 
Heywire, Inc.
 patents
silverMedal4 out of 3,145 
 
Salesforce Com, Inc.
 patents
bronzeMedal4 out of 1,714 
 
Salesforce, Inc.
 patents
4. 1 out of 5 
 
Mediafriends, Inc.
 patents

Years Active: 2014-2025

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13 patents (USPTO):Explore Patents
1. 12256044 - Call center mobile messaging (2025-03-18),
2. 12256043 - Call center mobile messaging (2025-03-18),
3. 12244768 - Call center mobile messaging (2025-03-04),
4. 12238246 - Call center mobile messaging (2025-02-25),
5. 11172067 - Call center mobile messaging (2021-11-09),
6. 10505889 - Messaging system having multiple number, dual mode phone support (2019-12-10),
7. 10455377 - Messaging hub system (2019-10-22),
8. 10064049 - DID line type provisioning verification (2018-08-28),
9. 9961035 - Social messaging hub (2018-05-01),
10. 9532197 - DID line type provisioning verification (2016-12-27),
11. 9356907 - Messaging system having multiple number, dual mode phone support (2016-05-31),
12. 9271129 - Mobile messaging hub enabling enterprise office telephone numbers (2016-02-23),
13. 8918085 - Social messaging hub (2014-12-23),

Title: Vasileios John Gianoukos: Innovator in Call Center Communication Technologies

Introduction

Vasileios John Gianoukos is a notable inventor based in Winchester, MA (US), recognized for his contributions to communication technologies. He holds a total of 13 patents, showcasing his innovative spirit and technical expertise in the field.

Latest Patents

One of his latest patents focuses on call center mobile messaging. This method and system enable communications with a call center via SMS/MMS, providing an additional communications channel alongside voice, Internet email, IM chat, and fax. The system allows the call center to obtain location information and images from customers using SMS messages and web pages via a messaging hub. This innovation enhances customer interaction and streamlines communication processes.

Career Highlights

Throughout his career, Gianoukos has worked with prominent companies such as Salesforce.com, Inc. and Heywire, Inc. His experience in these organizations has contributed to his development as an inventor and has allowed him to refine his skills in creating effective communication solutions.

Collaborations

Gianoukos has collaborated with talented individuals in the industry, including Eugene Lew and Kenneth Norman Heim. These partnerships have likely played a significant role in his innovative endeavors.

Conclusion

Vasileios John Gianoukos is a distinguished inventor whose work in call center communication technologies has made a significant impact. His patents reflect his commitment to improving customer communication and enhancing the overall efficiency of call centers.

Profile summary based on public USPTO records.
Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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