This inventor holds 4 USPTO granted patents. Top assignee: Servicenow, Inc.. Active years: 2021-2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2021-2026
Title: Innovator Spotlight: Valencio Cardoso of San Diego, CA
Introduction: Valencio Cardoso is a distinguished inventor based in San Diego, California, known for his significant contributions to technology through his innovative patents. With a total of three patents to his name, Cardoso is dedicated to creating solutions that enhance operational efficiency and user experience.
Latest Patents: Valencio Cardoso's most recent patents showcase his expertise in the field of scheduling and incident management. His first patent, titled "On-call scheduling and enhanced contact preference management," introduces a sophisticated user interface that optimizes scheduling for on-call users. This innovation features an escalation path graphical outline that allows for customized notification attempts based on user preferences, ensuring timely and effective communication.
The second patent, "System and method for a unified incident management interface," presents a comprehensive platform for operators to manage incidents efficiently. This interface incorporates multiple selectable features that simplify the tracking of incident resolution, client communication tasks, and conference call management, ultimately streamlining the operational workflow.
Career Highlights: Currently, Valencio Cardoso is making strides in his role at ServiceNow, Inc., where he leverages his extensive knowledge of technology and innovation. His work focuses on advancing incident management and scheduling solutions, which are crucial in today’s fast-paced digital environment.
Collaborations: Throughout his career, Cardoso has collaborated with talented colleagues, including Sheeba Srinivasan and Soumya Mitra. Together, they contribute to the development of cutting-edge tools and systems that redefine how organizations handle incidents and streamline their processes.
Conclusion: Valencio Cardoso stands out as a visionary inventor whose patents are reshaping the landscape of incident management and scheduling. His innovative spirit and commitment to enhancing operational efficiency at ServiceNow, Inc. continue to pave the way for future advancements in the field. Through his work, he exemplifies the vital role of inventors in driving technological progress and improving user experiences.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile