Location History:
- Pune, IN (2022 - 2023)
- Maharashtra, IN (2022 - 2023)
Company Filing History:
Years Active: 2022-2023
Introduction
Tushar Deshmukh is a prominent inventor based in Pune, India. Known for his contributions to the field of communication technologies, he holds a remarkable five patents that exemplify innovation in optimizing customer interactions through improved communication channels.
Latest Patents
Among his notable inventions is the "Systems and methods for optimal channel selection." This patent introduces an optimal communication channel recommendation engine that evaluates the customer's environment to ascertain the most suitable communication method. By analyzing various factors, such as ambient noise, motion, customer sentiment, network quality, and customer focus, the engine ensures that users can switch channels seamlessly while maintaining the context of their conversations.
Another significant contribution is the "Real availability application." This computerized method enhances the indication of the availability of a communication channel type during customer interactions. It involves collecting interaction data, analyzing it to generate corresponding scores, and calculating an availability score that presents real-time data regarding the communication channel's effectiveness.
Career Highlights
Tushar is currently employed at InContact Inc., a leading firm specializing in customer engagement and communication solutions. His work focuses on developing innovative technologies that improve how businesses connect with their customers, showcasing his dedication to enhancing user experience in the digital communication realm.
Collaborations
Throughout his career, Tushar has collaborated with esteemed colleagues, including Ashish Seth and Sebastien Roland Mancel. These partnerships have played a significant role in driving forward the innovations that characterize his patents and contributions to the industry.
Conclusion
Tushar Deshmukh stands out as a dedicated inventor whose work continues to shape the landscape of communication technologies. His innovative patents not only reflect his expertise but also imply significant advancements for businesses aiming to optimize customer interactions. With each invention, Tushar reaffirms the value of innovation in enhancing everyday communication processes.