Location History:
- Peoria, AZ (US) (2014)
- Phoenix, AZ (US) (2020)
Company Filing History:
Years Active: 2014-2020
Title: Traci L Harris: Innovator in Automated Systems and Ticket Redemption
Introduction
Traci L Harris is a notable inventor based in Phoenix, AZ (US). She has made significant contributions to the fields of automated computer system diagnosis and ticket redemption systems. With a total of 2 patents, her work reflects a commitment to enhancing user experience and operational efficiency.
Latest Patents
Traci's latest patents include a "System and method for automated computer system diagnosis and repair." This innovative system allows for the automated diagnosis and repair of computer system errors without requiring user intervention with service desks. The user terminal interacts with a tech care module to generate repair requests, which the system analyzes to execute repair scripts, effectively resolving issues.
Another patent is the "System and method for redemption and exchange of unused tickets." This method facilitates the redemption and exchange of unused tickets by determining their availability, calculating redemption values, and updating their status. The process is designed to streamline ticket management, particularly for air travel.
Career Highlights
Traci L Harris is currently employed at American Express Travel Related Services Company, Inc. Her role involves leveraging her innovative skills to develop solutions that improve customer service and operational processes.
Collaborations
Traci has collaborated with talented coworkers, including Diego Espinosa and Tovah L Licht. Their teamwork has contributed to the successful development of her patented technologies.
Conclusion
Traci L Harris stands out as an inventor whose work in automated systems and ticket redemption has the potential to transform user interactions and operational efficiencies. Her contributions are a testament to the impact of innovation in technology.