Tina L Moldenhauer

Title: Innovations by Tina L Moldenhauer

Introduction

Tina L Moldenhauer is an accomplished inventor based in Haslet, Texas. She has made significant contributions to the field of customer service technology through her innovative patent. Her work focuses on enhancing the efficiency of customer service representatives by providing them with web-based assistance.

Latest Patents

Tina holds a patent for a "Method and apparatus for providing web-based assistance to customers and service representatives." This web-based application is designed to assist customer service representatives in answering questions about various items, particularly electronic equipment. The application features an interface with links to additional pages of information, allowing users to access detailed guidance on topics such as DSS satellite television systems, including installation, operation, and programming information. The application also includes interactive displays that simulate the actual operation of the unit under investigation, enhancing the user experience.

Career Highlights

Tina Moldenhauer is associated with GTE Service Corporation, where she applies her expertise in developing innovative solutions for customer service challenges. Her work has been instrumental in improving the way customer service representatives interact with customers and resolve inquiries.

Collaborations

Tina has collaborated with colleagues such as Melissa Magos and Greg Gordy, contributing to a dynamic work environment that fosters innovation and teamwork.

Conclusion

Tina L Moldenhauer's contributions to customer service technology through her patent demonstrate her commitment to innovation and improving user experiences. Her work continues to influence the field positively.