Thomas John Allenburg

Title: Innovations by Thomas John Allenburg

Introduction

Thomas John Allenburg is an accomplished inventor based in Edina, MN (US). He has made significant contributions to the field of communication processing, holding two patents that showcase his innovative approach to enhancing user interaction.

Latest Patents

Allenburg's latest patents include an inbound communication processing system with an intelligent interactive graphical user interface. This system is designed to facilitate call processing by providing structured data about a customer to a representative. The data is configured and presented through an optimized network, allowing for a tailored, interactive graphical user interface (GUI). This GUI grants access to specific user-focused internal and external data resources, enabling representatives to drive conversations and address customer needs quickly.

Career Highlights

Throughout his career, Allenburg has been associated with UnitedHealth Group Incorporated, where he has applied his expertise in developing innovative communication solutions. His work has significantly impacted the efficiency of customer service operations within the organization.

Collaborations

Some of his notable coworkers include Michael Lee Baker and David Shapiro, who have collaborated with him on various projects within the company.

Conclusion

Thomas John Allenburg's contributions to communication processing through his innovative patents reflect his commitment to improving user experience and operational efficiency. His work continues to influence the industry positively.