Company Filing History:
1 out of 563 
1 out of 832,843 Years Active: 2018-2019
Title: The Innovations of Theodore Wallace Mitchell
Introduction
Theodore Wallace Mitchell is an accomplished inventor based in Dallas, TX (US). He has made significant contributions to the field of telecommunications, particularly in the area of contact center systems. With a total of 2 patents, Mitchell's work has had a notable impact on how businesses manage communications with their customers.
Latest Patents
One of Mitchell's latest patents is a "Contact center system and method for advanced outbound communications to a contact group." This innovative method involves a processor that detects triggers for transmitting outbound messages to customers. The processor determines a notification strategy based on the detected trigger and identifies a designated contact group for the customer. It initiates conversations with contacts in the group to transmit outbound communications according to the strategy. The processor also monitors the progress of these conversations and modifies the state of the second conversation based on the progress of the first. This patent exemplifies Mitchell's ability to enhance communication efficiency in contact centers.
Career Highlights
Throughout his career, Theodore Wallace Mitchell has worked with notable companies, including Genesys Telecommunications Laboratories, Inc. His experience in the telecommunications industry has allowed him to develop innovative solutions that address the challenges faced by contact centers.
Collaborations
Mitchell has collaborated with talented individuals such as Christopher John Decker and Daniel S Stoops. These partnerships have contributed to the development of his patents and innovations.
Conclusion
Theodore Wallace Mitchell is a prominent inventor whose work in contact center systems has paved the way for more effective communication strategies. His patents reflect a deep understanding of technology and its application in real-world scenarios. Mitchell's contributions continue to influence the telecommunications industry and improve customer engagement.