Terry Owens

Title: The Innovations of Terry Owens

Introduction

Terry Owens is an accomplished inventor based in Craft, TN (US). She has made significant contributions to the field of technology, particularly in the area of data synchronization within automatic contact distribution systems. Her innovative approach has led to the development of a unique patent that addresses critical challenges in workforce management.

Latest Patents

Terry Owens holds a patent for the "Synchronization of data within an ACD system." This patent describes a method and apparatus for synchronizing changes from various dissimilar automatic contact distributors to an electronic workforce management server. The process involves determining the type of data received, identifying data criteria, detecting differences, and reformatting the data for storage in a database. This invention enhances the efficiency and accuracy of data management in workforce systems.

Career Highlights

Owens is currently employed at Aspect Software, Incorporated, where she applies her expertise in technology and innovation. Her work focuses on improving communication systems and enhancing operational efficiency through advanced data management techniques. With her dedication and skill, she has established herself as a valuable asset to her company.

Collaborations

Terry has collaborated with notable colleagues, including Robert C. Owens and Andy Arbuckle. These partnerships have fostered a creative environment that encourages the exchange of ideas and the development of innovative solutions.

Conclusion

Terry Owens exemplifies the spirit of innovation through her groundbreaking work in data synchronization technology. Her contributions not only advance her field but also pave the way for future developments in workforce management systems.