Susan A Wilson

Title: Inventor Spotlight: Susan A. Wilson

Introduction

Susan A. Wilson, an innovative inventor based in Dupo, Illinois, has made significant contributions to the field of cash-handling technology. With a total of three patents to her name, she has focused on addressing performance issues in machines that are crucial for banking operations.

Latest Patents

Among her latest patents, Susan's most notable innovation involves a method for evaluating and servicing problematic cash-handling machines. This groundbreaking method entails tracking repeated performance problems by storing faults in a computer memory. By assigning a classification value to the machine based on the frequency and nature of the faults, her technique determines when a cash-handling device requires servicing. The faults that can trigger this classification include hardware issues, cash reject rates, image handling, crash rates, user claim rates, and check handling accuracy.

Career Highlights

Susan A. Wilson serves at Bank of America Corporation, where she leverages her expertise to improve cash-handling systems and enhance operational efficiency. Her experience and innovative mindset contribute greatly to the overall success of the organization and the reliability of its machinery.

Collaborations

In her professional journey, Susan has collaborated with esteemed colleagues such as Cheryl S. Bond and Rebecca L. Bell. Together, they work on pushing the boundaries of technology within the banking sector, striving to deliver innovative solutions to everyday challenges.

Conclusion

Susan A. Wilson's contributions to cash-handling technology exemplify the profound impact of inventors in the banking industry. Her patents not only advance technical capabilities but also enhance the overall user experience, proving the importance of innovation in finance. As she continues her work at Bank of America Corporation, her future innovations promise to further redefine the efficiency of cash-handling machines.