The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 29, 2016
Filed:
Oct. 10, 2012
Bank of America Corporation, Charlotte, NC (US);
Cheryl S. Bond, Fairview Heights, IL (US);
Rebecca L. Bell, Kingsport, TN (US);
Dion L. Bellamy, Weldon Spring, MO (US);
Pat Burton, Ponte Vedra Beach, FL (US);
Kristy M. Crist, Charlotte, NC (US);
Carol Giordano, Massapequa Park, NY (US);
James D. Goodwin, Gladstone, MO (US);
Jeffrey Hipple, Charlotte, NC (US);
Maggie M. Peretto, Hartford, CT (US);
Devin D. Rhodes, Lexington, KY (US);
Karen Y. Stavinoha, Murphy, TX (US);
Susan A. Wilson, Dupo, IL (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.