Company Filing History:
Years Active: 2014-2023
Title: Innovations by Steven Richard Wilson
Introduction
Steven Richard Wilson is an accomplished inventor based in San Antonio, TX (US). He has made significant contributions to the field of technology, holding a total of 7 patents. His work primarily focuses on enhancing customer interactions and content dissemination through innovative systems and methods.
Latest Patents
One of his latest patents is titled "Systems and methods for electronically predicting future customer interactions." This invention describes a computer-implemented method and system designed to streamline interactions between customers and company representatives. The system receives information related to a customer, calculates a predicted future action by the customer, and displays this prediction on a computer operated by the representative. Additionally, a conversation plan may be generated based on the information and business rules, which can also be displayed on the representative's computer.
Another notable patent is "Computerized content dissemination." This invention outlines a computer method and system for disseminating computerized content via a scratchpad application. In this system, data is received at a computing device through user input, displayed on the device, and a subset of the data is identified for copying and dissemination. A second application is then identified to receive this data subset, ensuring that at least a portion of the data is imported into the second application.
Career Highlights
Steven Richard Wilson is currently employed at the United Services Automobile Association (USAA), where he continues to innovate and develop new technologies. His work has had a significant impact on improving customer service and operational efficiency within the organization.
Collaborations
Throughout his career, Steven has collaborated with talented individuals such as Guy R. Langley and Jason W. Lindley. These partnerships have contributed to the successful development of his innovative ideas and patents.
Conclusion
Steven Richard Wilson is a notable inventor whose work has advanced the fields of customer interaction and content dissemination. His contributions through his patents reflect his commitment to innovation and improving technology in practical applications.