Company Filing History:
Years Active: 2024
Title: Innovations of Stephen King
Introduction
Stephen King is an accomplished inventor based in Seattle, WA (US). He has made significant contributions to the field of customer service technology. With a total of 2 patents, his work focuses on enhancing the interaction between users and customer service agents.
Latest Patents
One of Stephen King's latest patents is titled "Assistance for Customer Service Agents." This patent discloses methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for implementing assistance for customer service agents. The method involves receiving customer interaction data that reflects an interaction between a first user and a second user. Additionally, it includes receiving a customer summary file that reflects characteristics of the first user. Based on this data, the computing device determines instructions for the second user to continue interacting with the first user during their interaction. The final step involves providing these instructions for output to the second user.
Career Highlights
Stephen King is currently employed at T-Mobile USA, Inc., where he applies his innovative ideas to improve customer service processes. His work has been instrumental in developing systems that enhance user experience and streamline customer interactions.
Collaborations
Some of his notable coworkers include James Ellison and Mark Hanson, who contribute to the collaborative environment that fosters innovation at T-Mobile.
Conclusion
Stephen King's contributions to customer service technology through his patents demonstrate his commitment to improving user interactions. His work continues to influence the industry positively.