Sidharth Gupta

Title: Sidharth Gupta: Innovator in Information Technology Service Management

Introduction

Sidharth Gupta is a notable inventor based in Gurgaon, India. He has made significant contributions to the field of information technology service management. His innovative approach has led to the development of a unique patent that enhances the efficiency of service management systems.

Latest Patents

Sidharth Gupta holds a patent titled "Recommendations for Information Technology Service Management Tickets." This invention involves a computer system that obtains reference ticket data for online systems. The reference ticket data indicates a reference issue for a component and a corresponding solution. The system also retrieves learning content items from a learning management system. By utilizing an unsupervised machine learning algorithm, the computer system creates a mapping between reference issues and learning content. It can then detect target ticket data provided by users and identify a target solution based on this data. Ultimately, the system recommends the target solution to be displayed on the user's computing device. Sidharth Gupta has 1 patent to his name.

Career Highlights

Sidharth Gupta is currently employed at SAP SE, where he applies his expertise in information technology. His work focuses on improving service management processes through innovative solutions. His contributions have been instrumental in enhancing the efficiency of IT service management.

Collaborations

Sidharth has collaborated with talented professionals such as Nitin Chavan and Rohan Koul. Their teamwork has fostered a creative environment that encourages innovation and problem-solving.

Conclusion

Sidharth Gupta is a pioneering inventor whose work in information technology service management has made a significant impact. His patent demonstrates his commitment to improving service efficiency through innovative technology. His contributions continue to shape the future of IT service management.