This inventor holds 1 USPTO granted patent and 2 published patent applications. Top assignee: Meta Platforms, Inc.. Active years: 2013.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2013
Title: The Innovative Mind of Shoeb Altaf Omar
Introduction
Shoeb Altaf Omar is a notable inventor based in Sunnyvale, California. He has made significant contributions to the field of technology, particularly in the realm of social networking systems. His innovative approach to problem-solving has led to the development of a unique patent that enhances customer incident management.
Latest Patents
Shoeb holds a patent for "Automated customer incident report management in a social networking system." This invention involves a social networking system designed to generate node graphs that manage specific types of customer incident reports. The node graphs consist of data structures with nodes connected in acyclic graphs. Each node features a node handler and may include a user interface widget. When a node graph is activated, a subset of the nodes executes their handlers, generating a customer incident resolution. This resolution may involve information gathering, manual review, and communication with users and third-party systems. The use of node graphs allows for consistent, efficient, and scalable handling of customer incidents within the social networking system.
Career Highlights
Shoeb is currently employed at Facebook, Inc., where he continues to innovate and contribute to the advancement of technology. His work focuses on improving user experience and operational efficiency through inventive solutions.
Collaborations
Throughout his career, Shoeb has collaborated with talented individuals such as Loren Alfred Cheng and Pratap Prabhu. These partnerships have fostered a creative environment that encourages the development of groundbreaking ideas.
Conclusion
Shoeb Altaf Omar's contributions to the field of technology, particularly through his patent on automated customer incident management, showcase his innovative spirit and dedication to improving social networking systems. His work at Facebook, Inc. and collaborations with esteemed colleagues further highlight his impact on the industry.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile