Company Filing History:
Years Active: 2020
Title: The Innovative Mind of Shawn Murphy
Introduction
Shawn Murphy is a notable inventor based in New York, NY (US). He has made significant contributions to the field of customer service technology through his innovative patent. His work focuses on enhancing the efficiency of customer service applications.
Latest Patents
Shawn Murphy holds a patent for an "Interface synchronization system and method." This invention provides a method, apparatus, system, and computer program product for synchronizing a display context across multiple customer service applications. The system receives service requests from customers through various communication channels and accesses customer service tickets within a specific context. It synchronizes the display context across different graphical user interfaces, improving the overall customer service experience.
Career Highlights
Shawn is currently employed at ADP, Inc., where he applies his expertise in developing innovative solutions for customer service. His work has been instrumental in streamlining processes and enhancing user experiences in customer interactions.
Collaborations
Some of Shawn's coworkers include Michael Syrquin and Fernando Santos, who contribute to the collaborative environment at ADP, Inc. Their teamwork fosters innovation and drives the development of cutting-edge solutions.
Conclusion
Shawn Murphy's contributions to customer service technology through his patent demonstrate his innovative spirit and commitment to improving user experiences. His work continues to influence the industry positively.