This inventor holds 1 USPTO granted patent. Top assignee: International Business Machines Corporation. Active years: 2019.
Company Filing History:
Years Active: 2019
Title: The Innovative Mind of Shawn D. Mohr
Introduction
Shawn D. Mohr is a notable inventor based in Rochester, MN (US). He has made significant contributions to the field of technology, particularly in the area of computer-implemented methods for problem identification. His work is characterized by a focus on enhancing service support through innovative solutions.
Latest Patents
Shawn D. Mohr holds a patent for a method titled "Program identifier response to unstructured input." This invention involves a computer-implemented method for identifying a problem from unstructured input. The process includes executing steps on a computer processor to identify the context of a problem description from a service support ticket. This method adds one or more tags to the service support ticket, with each tag corresponding to an end-user symptom within the problem domain. The intent is mapped according to a machine learning model, which identifies a problem and provides a confidence measure.
Career Highlights
Shawn is currently employed at International Business Machines Corporation, commonly known as IBM. His role at IBM allows him to leverage his expertise in technology and innovation, contributing to the company's reputation as a leader in the tech industry.
Collaborations
Some of Shawn's notable coworkers include David M. Reynolds and Dennis Anthony Perpetua, Jr. Their collaboration within IBM fosters an environment of innovation and creativity, leading to advancements in technology.
Conclusion
Shawn D. Mohr exemplifies the spirit of innovation through his patent and work at IBM. His contributions to technology continue to impact the field positively.