This inventor holds 2 USPTO granted patents. Top assignee: Mci Communications Corporation. Active years: 2000-2002.
Company Filing History:
Years Active: 2000-2002
Title: Innovations by Shaun McNerney in Telecommunications
Introduction
Shaun McNerney, an inventive mind located in Colorado Springs, CO, has made significant contributions to the telecommunications field, holding two notable patents that enhance the efficiency and effectiveness of call management systems. His work focuses on improving the experience for both callers and call centers, ensuring seamless communication.
Latest Patents
Shaun McNerney's latest patents include innovative systems and methods aimed at optimizing call services. The first patent is titled "System and method for a network-based call continuation service." This invention ensures that when a caller reaches an unavailable call center, the system collects callback information and automatically continues the call once the center is back online, effectively enhancing the reliability of customer support.
The second patent, "Method and system for efficiently transferring telephone calls," involves a computer-implemented procedure that allows for quick transfer of calls between devices. This method facilitates the transmission of call information to a secondary receiving device, eliminating the need for repetition in gathering caller details, thereby improving service efficiency.
Career Highlights
Shaun McNerney has made impactful strides in his career while working at MCI Communications Corporation. His innovative thinking and dedication have led to the development of these vital patents, positioning him as a key contributor in the telecommunications industry. His work not only reflects his expertise but also his commitment to enhancing communication.
Collaborations
Throughout his career, Shaun has collaborated with talented professionals, including coworkers William Rusty Cullers and Steven C Becker. These partnerships have fostered a creative environment, allowing for the sharing of ideas that elevate the quality of their work and contribute to the advancement of telecommunications technology.
Conclusion
Shaun McNerney continues to influence the telecommunications landscape through his inventions and collaborations. His patents play a crucial role in redefining how calls are managed, demonstrating his innovative approach to solving real-world challenges in communication. As technology evolves, inventors like Shaun will remain central to driving progress in the industry.