Shali Liu

Title: Shali Liu - Innovator in Secure Remote Data Submission

Introduction

Shali Liu is a prominent inventor based in Plano, TX (US). She has made significant contributions to the field of secure data transmission, particularly in Interactive Voice Response (IVR) systems. Her innovative approach enhances the security of authentication processes, making her a valuable asset in the technology sector.

Latest Patents

Shali Liu holds a patent for a groundbreaking invention titled "Secure remote data submission for IVR systems." This patent focuses on apparatus and methods designed to enhance the security of an authentication process for callers initiating calls in IVR systems. The methods involve routing calls through the IVR system to a headset, retrieving data associated with the caller, and displaying validation information on an agent's computer. This process allows agents to select validation information, which triggers a request for the caller to input the selected information via their mobile phone. The caller is then authenticated based on the information provided.

Career Highlights

Shali Liu is currently employed at Bank of America Corporation, where she applies her expertise in technology and security. Her work has been instrumental in developing secure communication methods that protect sensitive information during interactions with customers.

Collaborations

Shali collaborates with talented professionals such as Juraj Partila and Yogesh Raghuvanshi. Their combined efforts contribute to the advancement of secure technologies in the financial sector.

Conclusion

Shali Liu's innovative work in secure remote data submission for IVR systems showcases her commitment to enhancing security in communication technologies. Her contributions are vital in ensuring the safety and integrity of user data in an increasingly digital world.