Company Filing History:
Years Active: 2021-2023
Title: Shachar Hendel: Innovator in Communication Systems
Introduction
Shachar Hendel is a notable inventor based in Tel Aviv, Israel. He has made significant contributions to the field of communication systems, holding a total of 2 patents. His work focuses on enhancing the efficiency of interaction management through innovative systems and methods.
Latest Patents
Hendel's latest patents include "Systems and methods for managing interaction invitations." This patent relates to facilitating the routing of communications. One example described in the patent involves a communication server determining capacities associated with terminal devices based on the workloads of agents linked to those devices. The system accesses historical acceptance data for past interaction invitations to user devices based on specific criteria. Current data is then utilized to ascertain available interactions and facilitate these interactions using invitations based on both historical data and the current number of available interactions.
Career Highlights
Shachar Hendel is currently employed at LivePerson, Inc., where he continues to develop innovative solutions in communication technology. His work has been instrumental in advancing the capabilities of interaction management systems.
Collaborations
Hendel collaborates with talented individuals such as Vadim Milman and Itamar Keller, contributing to a dynamic and innovative work environment.
Conclusion
Shachar Hendel's contributions to communication systems through his patents and work at LivePerson, Inc. highlight his role as a key innovator in the field. His efforts continue to shape the future of interaction management technologies.