Location History:
- Walnut Creek, CA (US) (2012 - 2018)
- Daly City, CA (US) (2018)
Company Filing History:
4 out of 563 
2 out of 832,680 Years Active: 2012-2018
Title: Innovations of Inventor Sergey B. Belov
Introduction
Sergey B. Belov is a prominent inventor based in Walnut Creek, CA, known for his contributions to the field of telecommunications and messaging systems. With a total of 6 patents to his name, his innovative work focuses on enhancing communication processes within contact centers, streamlining interactions, and leveraging social influence.
Latest Patents
Belov's latest patents showcase his ingenuity in optimizing communication systems. One significant invention is the "System and method for social message classification based on influence." This patent outlines a method to prioritize processing interactions in a contact center. It involves identifying an interaction to be processed, determining the associated person's influence level, and using this information to prioritize the interaction effectively.
Another noteworthy patent is the "System and methods for integrating short message service messaging with contact center applications." This invention provides a comprehensive system for routing SMS messages to various contact center endpoints. It includes a first node that receives SMS streams from multiple sources, a media gateway server for handling these streams, and a router to direct messages to supported network devices.
Career Highlights
Throughout his career, Sergey B. Belov has worked with notable companies like Genesys Telecommunications Laboratories, Inc. His experience in these dynamic environments has significantly shaped his expertise in telecommunications technologies and has influenced the development of his patented innovations.
Collaborations
Belov has collaborated with several talented professionals, including Yevgeniy Petrovykh and Nikolay A. Anisimov. These partnerships have fostered a collaborative environment, allowing for the exchange of ideas and expertise that contributes to groundbreaking inventions in the field.
Conclusion
Sergey B. Belov stands out as a dedicated inventor whose work continues to impact the telecommunications industry. Through his innovative patents and collaborative efforts, he is paving the way for future advancements in communication technologies. His focus on enhancing interaction processes within contact centers highlights the importance of innovation in improving user experiences and operational efficiency.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.