Satyen Hingorani

Title: Satyen Hingorani: Innovator in Outbound Communication Systems

Introduction

Satyen Hingorani is a notable inventor based in Cupertino, CA (US). He has made significant contributions to the field of communication technology, particularly in methods that enhance customer interactions through innovative systems.

Latest Patents

Hingorani holds a patent titled "Method and system for initiating an outbound communication from a service provider responsive to a user activity with respect to a network resource." This patent describes a method of facilitating outbound customer interactions by monitoring user access activity. The system automatically accumulates access data concerning user activity related to resources retrieved from various network locations, typically accessed via user devices. A trigger event is detected based on the accumulated access data, allowing for timely and relevant customer engagement.

Career Highlights

Satyen Hingorani has been associated with Aspect Communications Corporation, where he has utilized his expertise to develop innovative communication solutions. His work has focused on improving the efficiency and effectiveness of customer interactions in a digital landscape.

Collaborations

Hingorani has collaborated with various professionals in his field, including his coworker Gary E Barnett, to further advance communication technologies.

Conclusion

Satyen Hingorani's contributions to outbound communication systems exemplify the impact of innovative thinking in enhancing customer interactions. His patent reflects a commitment to improving user experience through technology.