Company Filing History:
Years Active: 1998-2000
Title: **The Innovative Mind of Samuel R. Mullins: A Pioneer in Call Routing Technology**
Introduction
Samuel R. Mullins, an esteemed inventor based in Iowa City, IA, has made significant contributions to telecommunications technology. With a total of four patents to his name, he has focused primarily on creating systems that optimize communication processes.
Latest Patents
One of Samuel's remarkable inventions is the "Intelligent Services Network Adjunct Processor." This advanced system enables efficient routing of telephone calls to operator consoles based on the nature of the call. By incorporating an Automated Call Distributor (ACD), adjunct processor nodes, and a comprehensive call routing distribution system, this invention revolutionizes how calls are managed. The ACD receives incoming calls and directs them to the appropriate adjunct processor node according to specified routing instructions, ensuring that each call reaches an operator best suited to handle it. The design includes redundancy features, allowing seamless operation even if one adjunct processor node fails, thus enhancing reliability and efficiency in call handling.
Career Highlights
Throughout his career, Samuel R. Mullins has worked with notable companies such as MCI Communications Corporation and MCI Worldcom, Inc. His time at these organizations has not only provided practical experience but also offered collaboration opportunities that have enriched his innovative journey.
Collaborations
Samuel has had the privilege of collaborating with esteemed colleagues like Timothy E. Darland and Robert F. Galgano, Jr. Their combined expertise and insights have likely contributed to the successful development of his patented technologies.
Conclusion
Samuel R. Mullins stands out as a pioneering inventor whose contributions have significantly shaped the landscape of call routing technology. His innovative spirit and dedication to enhancing communication systems continue to impact the industry, ensuring that calls are managed efficiently and effectively.