The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 13, 1998
Filed:
Jun. 27, 1996
Kenneth J Fischer, Parker, CO (US);
Samuel R Mullins, Iowa City, IA (US);
Randall P Ethier, Herndon, VA (US);
MCI Communications Corporation, Washington, DC (US);
Abstract
A communication network call traffic management system includes a plurality of special resource devices, at least one telephone switch connected to a telecommunications network, a switch control interface, a plurality of application platforms, a control network, and a call traffic manager. The telephone switch has a plurality of telephone switch ports with each switch port being associated with a special resource device. Each special resource device detects user-selectable information contained in a telephone call. The call traffic manager uses initial call information to allocate a special resource device, control the switch to direct the telephone call to a switch port that is associated with the allocated special resource device, and allocate a first application platform for interacting with the telephone call. At any point during the telephone call, the call traffic manager can interact with the telephone switch and/or the application platform to dynamically reallocate a new special resource device and/or a new application platform necessary to service the call.