Company Filing History:
Years Active: 1996-2002
Title: Rodolphe J. Nassif: Innovator and Inventor in Customer Service Solutions
Introduction
Rodolphe J. Nassif is an accomplished inventor based in Louisville, Colorado, known for his contributions to enhancing customer service operations. With three registered patents to his name, his work focuses on refining methods for managing customer orders and improving data matching processes.
Latest Patents
Nassif’s latest patent, titled "Method and System for Correcting Customer Service Orders," introduces an innovative approach to rectifying service orders. The method entails converting service orders into a linked data structure and applying a series of rules to ensure accuracy in customer service operations. By modifying the linked data structure as required, he converts it into a corrected service order based on those rules.
Another noteworthy patent is the "Method and System for Matching Names and Addresses." This invention details a comprehensive approach to matching textual strings that represent customer names and addresses. The process uses predefined filters to transform the strings, followed by a comparison through various predefined comparators. The scoring procedure determines the degree to which the strings match, allowing for improved accuracy in customer identification.
Career Highlights
Throughout his career, Rodolphe J. Nassif has worked with notable organizations, including U.S. West Technologies, Inc. and Qwest Communications International Inc. These experiences have shaped his expertise in developing innovative solutions tailored to customer service needs.
Collaborations
Nassif has collaborated with several talented professionals in the field, including Robert John Cuthbertson and Jianhua Zhu. These partnerships have contributed to the advancement of his inventive concepts and the successful development of his patented technologies.
Conclusion
Rodolphe J. Nassif's innovative spirit and dedication to improving customer service processes through his patented inventions mark him as a significant figure in the field of technology. His work not only enhances operational efficiency but also sets a standard for future inventions in customer service and data management.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.