The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 10, 2002
Filed:
Apr. 01, 1999
Applicant:
Inventors:
Jiyang Xu, Superior, CO (US);
Rodolphe Jean Nassif, Louisville, CO (US);
Joan Marie Swinney, Avada, CO (US);
Connie Dell Winston, Aurora, CO (US);
Assignee:
Qwest Communications Interational Inc., Denver, CO (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 1/700 ; G06F 1/760 ; H04M 1/24 ; H04M 3/08 ;
U.S. Cl.
CPC ...
G06F 1/700 ; G06F 1/760 ; H04M 1/24 ; H04M 3/08 ;
Abstract
A method and system for correcting a text service order from a customer is provided. The method includes converting the service order into a linked data structure, and applying a plurality of rules to the linked data structure. The linked data structure is modified, as demanded, based on the plurality of rules. The method further includes converting the linked data structure into a corrected service order when the linked data structure has been modified based on the plurality of rules.