Robert Michael Hibbard

Title: Innovations by Robert Michael Hibbard

Introduction

Robert Michael Hibbard is an accomplished inventor based in Olivette, MO (US). He has made significant contributions to the field of online reservation systems, particularly in the rental vehicle industry. With a total of 2 patents, Hibbard's work focuses on enhancing customer experience through innovative technology.

Latest Patents

Hibbard's latest patents include a method and apparatus for improved customer direct online reservation of rental vehicles. This invention discloses a reservation booking website that provides customers who plan to travel via general aviation (GA) with a GA reservation creation path tailored to their travel needs. Additionally, he has developed an improvement to a reservation booking website for rental vehicle reservations, which expands the functionality of managing customer profiles and accounts. This enhancement allows customers greater control over their profile data, particularly regarding their favorite or preferred branch locations for rental vehicle reservations. Furthermore, the invention streamlines the login process for customers, making it easier for them to access their profiles across various web pages.

Career Highlights

Hibbard is currently employed at The Crawford Group, Inc., where he continues to innovate and develop solutions that improve customer interactions with rental vehicle services. His work has been instrumental in shaping the way customers engage with online reservation systems.

Collaborations

Some of Hibbard's notable coworkers include Kelli Jane Boruff and Paul C Tucker, who contribute to the collaborative environment at The Crawford Group, Inc.

Conclusion

Robert Michael Hibbard's contributions to the field of online reservation systems demonstrate his commitment to enhancing customer experiences through innovative solutions. His patents reflect a deep understanding of user needs and a dedication to improving technology in the rental vehicle industry.