Company Filing History:
Years Active: 1994-2001
Title: The Innovations of Robert Finberg
Introduction
Robert Finberg is an accomplished inventor based in Flemington, NJ (US). He holds a total of 2 patents that showcase his innovative contributions to communication systems. His work has significantly impacted how businesses interact with customers in various queuing scenarios.
Latest Patents
One of Finberg's latest patents is a system for providing customized information to queuing customers. This communication system identifies customers upon their arrival in a queue and retrieves information related to their motivations for entering the queue. It selects and prioritizes individual messages based on the customer's identity and previous experiences of other customers. This system can operate within telecommunication or computer networks, enhancing the customer experience. Another notable patent involves the recording of automatic number identification to help businesses identify customers whose incoming calls were blocked. This innovation allows '800' telephone number subscribers to access the Automatic Number Identification (ANI) of these customers for later reference.
Career Highlights
Throughout his career, Finberg has worked with prominent companies such as AT&T Corp. and AT&T Bell Laboratories. His experience in these organizations has allowed him to develop and refine his innovative ideas, contributing to advancements in telecommunications.
Collaborations
Finberg has collaborated with notable individuals in his field, including Raymond L. Bolduc and Robert Edward Markowitz. These partnerships have fostered a creative environment that has led to significant technological advancements.
Conclusion
Robert Finberg's contributions to the field of communication systems through his patents demonstrate his innovative spirit and dedication to improving customer experiences. His work continues to influence the way businesses interact with their customers today.