Company Filing History:
Years Active: 2004
Title: Rob Norris - Innovator in Data Network Guidance Systems
Introduction
Rob Norris is an accomplished inventor based in Austin, TX. He has made significant contributions to the field of data network guidance systems. His innovative approach has led to the development of a unique expert system that enhances customer interactions in selecting data network products and services.
Latest Patents
Rob Norris holds a patent for an "Expert System Adapted Data Network Guidance Engine." This invention allows an agent to interact with customers effectively, providing tailored recommendations for data network products and services. The system is designed to accommodate agents with varying skill levels, ensuring that even those with lower expertise can perform efficiently without compromising performance. The guidance engine utilizes various heuristics to generate and select configurations, allowing for multiple iterations within each heuristic operation. It also identifies compatible configurations, enabling real-time interaction and recommendations for customers.
Career Highlights
Rob Norris is currently employed at Whisperwire, Inc., where he continues to innovate in the field of data networking. His work has been instrumental in developing systems that improve customer service and product selection processes.
Collaborations
Rob collaborates with talented individuals such as Rod Mancisidor and Charles Erickson, contributing to a dynamic work environment that fosters innovation and creativity.
Conclusion
Rob Norris is a notable inventor whose work in data network guidance systems has made a significant impact on customer interaction and service efficiency. His contributions continue to shape the future of data networking technology.