Ramya Raghavan

Title: Ramya Raghavan: Innovator in Incident Management Systems

Introduction

Ramya Raghavan is a notable inventor based in Almere Poort, Netherlands. She has made significant contributions to the field of incident management through her innovative patent. Her work focuses on enhancing the efficiency and effectiveness of incident reporting and analysis.

Latest Patents

Ramya holds a patent for a "Systems and method for incident scorecard." This system includes a client instance hosted by a datacenter, which is generated for one or more client networks. The system performs operations that comprise generating a graphical user interface, receiving input to adjust the selected time period, and updating the graphical user interface in real time based on the received input. The graphical user interface features a timeline that spans the entirety of an incident dataset, a selected time period that is a portion of the timeline, a plot of incident data from the incident dataset over the selected time period, and a plurality of calculated metrics based on the incident data during that time.

Career Highlights

Ramya is currently employed at ServiceNow, Inc., where she applies her expertise in developing innovative solutions for incident management. Her work has been instrumental in improving the way organizations handle incidents, making her a valuable asset to her team and the industry.

Collaborations

Some of her coworkers include Aida Rikovic Tabak and Marta Penzo, who contribute to the collaborative environment at ServiceNow, Inc. Their teamwork fosters innovation and drives the development of effective incident management solutions.

Conclusion

Ramya Raghavan is a pioneering inventor whose work in incident management systems has the potential to transform how organizations respond to incidents. Her contributions are significant, and her patent reflects her commitment to innovation in this critical field.