The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 17, 2022

Filed:

May. 04, 2018
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Aida Rikovic Tabak, Amsterdam, NL;

Marta Penzo, Amsterdam, NL;

Andrei-Mihai Gabur, Almere, NL;

Ciprian Mocanu, Amsterdam, NL;

Jimmy Castex, Utrecht, NL;

Lidhvija Boini, Utrecht, NL;

Anita Lugomer, Amsterdam, NL;

Georgi Ivanov, Amstelveen, NL;

Ramya Raghavan, Almere poort, NL;

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); H04L 29/08 (2006.01); G06F 9/50 (2006.01); H04L 67/12 (2022.01);
U.S. Cl.
CPC ...
G06Q 10/06393 (2013.01); G06F 9/5072 (2013.01); H04L 67/12 (2013.01);
Abstract

A system includes a client instance hosted by a datacenter, wherein the client instance is generated for one or more client networks. The system performs operations comprising generating a graphical user interface, receiving, via the graphical user interface, an input adjusting the selected time period, and updating the graphical user interface in real time in response to the received input. The graphical user interface includes a timeline that spans an entirety of an incident dataset, a selected time period, wherein the selected time period is a portion of the timeline, a plot of incident data from the incident dataset over the selected time period, and a plurality of calculated metrics based on the incident data during the selected time period.


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