Rakesh Namineni

Title: Rakesh Namineni: Innovator in Service Issue Detection

Introduction

Rakesh Namineni is a notable inventor based in Sammamish, WA (US). He has made significant contributions to the field of technology, particularly in the area of service issue detection. With a total of 4 patents to his name, Namineni's work has had a considerable impact on improving computing systems.

Latest Patents

One of Rakesh Namineni's latest patents is titled "Detecting systemwide service issues by using anomaly localization." This patent outlines methods and systems for identifying service issues through the analysis of time-series monitoring data. The method involves evaluating scopes within the monitoring data to identify anomalous scopes and generating alerts based on cross-service anomalies. Another significant patent is "Service ticket escalation based on interaction patterns." This patent describes techniques for managing support computing services by analyzing service ticket data to identify interaction patterns that may trigger escalations to higher support tiers.

Career Highlights

Namineni is currently employed at Microsoft Technology Licensing, LLC, where he continues to innovate and develop solutions that enhance service management in computing systems. His work is characterized by a focus on improving user experience and operational efficiency.

Collaborations

Throughout his career, Rakesh Namineni has collaborated with talented individuals such as Udayan Kumar and Nishant R Bhatt. These collaborations have contributed to the development of innovative solutions in the technology sector.

Conclusion

Rakesh Namineni is a distinguished inventor whose work in service issue detection has paved the way for advancements in computing systems. His patents reflect a commitment to enhancing service management and improving user experiences.