The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 31, 2026
Filed:
Oct. 19, 2023
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Jimmy Chi Kin Wong, Seattle, WA (US);
Supriyo Ghosh, Bangalore, IN;
Rakesh Jayadev Namineni, Sammamish, WA (US);
Mohit Verma, Seattle, WA (US);
Chetan Bansal, Seattle, WA (US);
Namrata Jain, Sammamish, WA (US);
Rujia Wang, Chicago, IL (US);
Wei Zhou, Bothell, WA (US);
Sukriti Jain, Bothell, WA (US);
Sanjana Gundala, Seattle, WA (US);
Xuchao Zhang, Sammamish, WA (US);
Senthil Kumar Muniyandi, Bothell, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
A set of incident records are received for a computing system. The incident records are analyzed to identify similar incident records which are then linked. Incident clusters are generated based upon the links and incident records in each cluster are ranked. A prompt is generated to an artificial intelligence (AI) model based on the ranked, related incidents and the AI model returns a response that identifies a root cause and mitigation steps corresponding to the ranked incidents.