This inventor holds 1 USPTO granted patent. Top assignee: Ncr Corporation. Active years: 2019.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2019
Title: Rafael Torcida Fernández: Innovator in Self-Service Terminal Interactions
Introduction
Rafael Torcida Fernández is a notable inventor based in Madrid, Spain. He has made significant contributions to the field of self-service technology, particularly through his innovative patent related to inter-device interactions.
Latest Patents
Rafael holds a patent for "Inter-device self-service terminal (SST) interactions." This patent outlines methods and a system for facilitating interactions between self-service terminals and nearby devices. The invention allows a customer to request assistance from a self-service terminal during a transaction. A nearby device can accept this request, enabling a clerk to select a message that is relayed back to the self-service terminal for presentation. This system enhances the user experience by streamlining communication during transactions.
Career Highlights
Rafael is currently employed at NCR Corporation, a leading company in the field of technology solutions. His work focuses on improving customer interactions with self-service terminals, showcasing his commitment to innovation in this area.
Collaborations
Rafael collaborates with Ian M Joy, a coworker at NCR Corporation. Their partnership contributes to the development of advanced solutions in self-service technology.
Conclusion
Rafael Torcida Fernández is a pioneering inventor whose work in self-service terminal interactions is shaping the future of customer service technology. His innovative patent demonstrates his dedication to enhancing user experiences in transactional environments.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile