The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 23, 2019
Filed:
Apr. 30, 2014
Applicant:
Ncr Corporation, Duluth, GA (US);
Inventors:
Ian M. Joy, Scotland, GB;
Rafael Torcida Fernández, Madrid, ES;
Assignee:
NCR Corporation, Atlanta, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/02 (2012.01); G06Q 30/06 (2012.01); G07G 1/01 (2006.01); G07G 1/14 (2006.01); G07F 19/00 (2006.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0613 (2013.01); G07F 19/211 (2013.01); G07G 1/01 (2013.01); G07G 1/14 (2013.01); Y10S 902/39 (2013.01);
Abstract
Methods and a system for inter-device Self-Service Terminal (SST) interactions are provided. A customer causes a request for assistance to be communicated from a SST during a transaction. A device in proximity to the SST accepts the request. A message is selected by a clerk of the device and relayed to the SST for presentation during the transaction. In an embodiment, the device wirelessly receives the request from a second device that is also in proximity to the SST.