This inventor holds 6 USPTO granted patents and 2 published patent applications. Top assignee: Ncr Corporation. Active years: 2012-2019.
Location History:
- Fife, GB (2012 - 2016)
- Scotland, GB (2015 - 2019)
Company Filing History:
Years Active: 2012-2019
Title: Ian M Joy - Innovator in Self-Service Terminal Technologies
Introduction
Ian M Joy is a notable inventor based in Scotland, GB, recognized for his contributions to the field of self-service terminal technologies. With a total of 6 patents to his name, he has made significant advancements that enhance user interactions and monitoring processes in self-service environments.
Latest Patents
Among his latest innovations, Ian has developed methods and systems for inter-device Self-Service Terminal (SST) interactions. This technology allows a customer to request assistance during a transaction, which is communicated from the SST to a nearby device. A clerk can then select a message to relay back to the SST, improving the overall customer experience. Additionally, he has created a system for consumer progress monitoring that tracks updates from third-party applications running on SSTs. This system enables monitoring without altering the original application, ensuring seamless communication between consumers and host systems.
Career Highlights
Ian M Joy is currently employed at NCR Corporation, where he continues to innovate and develop new technologies. His work focuses on enhancing the functionality and efficiency of self-service terminals, making them more user-friendly and effective in various settings.
Collaborations
Ian has collaborated with several talented individuals in his field, including Gordon D Patton and Donald Fraser. These partnerships have contributed to the successful development of his patented technologies.
Conclusion
Ian M Joy's contributions to self-service terminal technology demonstrate his commitment to innovation and improving user experiences. His work continues to influence the industry and pave the way for future advancements.