Priyeshkumar Chandrakant Patel

Title: Innovations of Priyeshkumar Chandrakant Patel

Introduction

Priyeshkumar Chandrakant Patel is an accomplished inventor based in Hillsborough, NJ (US). He has made significant contributions to the field of technology, particularly in the realm of artificial intelligence and user interaction systems. With a total of 5 patents, his work focuses on enhancing communication and user experience through innovative solutions.

Latest Patents

One of his latest patents is titled "AI automated facilitation of support agent/client interactions in multi-modal communications." This invention discloses systems and processes that leverage conversational AI across voice and digital channels. It automates employee interactions with clients, delivering humanized experiences with speed and accuracy. The system generates transcriptions of live phone conversations between clients and agents. AI assistance provides automation based on client interactions, offering prompts for agents to speak to customers. Real-time updates and summaries are sent to client devices, customizing agent sessions. Additionally, the system optimizes auto navigation of agent views and manipulations of the agent screen through AI. Instant client validations are enabled via audible and visual confirmations on client devices, along with various other AI implementations for improved processing.

Another notable patent is for a "System, method and graphical user interface for providing a self-service application within a metaverse." This system provides a self-service application within a virtual environment. It comprises a processor associated with a server that receives requests from user devices to conduct interactions in real-world environments. The processor processes user profiles and data to generate virtual meeting areas with entity avatars. It sends mobile deep links to user devices for access to these areas and generates graphical user interfaces for conducting interactions. The system integrates video streams from user devices and entity avatars, rendering contextual objects into application profiles.

Career Highlights

Priyeshkumar Patel is currently employed at Bank of America Corporation, where he applies his expertise in technology and innovation. His work at the bank involves developing advanced systems that enhance customer interactions and streamline processes.

Collaborations

He collaborates with talented coworkers, including Jitender Singh and Jennifer Corzo, to drive innovation and improve technological solutions within the organization.

Conclusion

Priyeshkumar Chandrakant Patel is a notable inventor whose work in AI and user interaction systems has the potential to transform communication in various sectors. His contributions reflect a commitment to enhancing user experiences through innovative technology.