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For the Inventor, By the Inventor

Burnaby, Canada

Peter Currie Boyle

USPTO Granted Patents = 12

Average Co-Inventor Count = 2.6

ph-index = 4

Forward Citations = 53(Granted Patents)


Location History:

  • Nashville, TN (US) (2015)
  • Burnaby, CA (2010 - 2018)
  • British Columbia, CA (2020)

Company Filing History:

goldMedal12 out of 164,108 
 
International Business Machines Corporation
 patents

Years Active: 2010-2020

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12 patents (USPTO):
1. 10831797 - Query recognition resiliency determination in virtual agent systems (2020-11-10),
2. 10162885 - Automated self-service user support based on ontology analysis (2018-12-25),
3. 9471627 - Partial match derivation using text analysis (2016-10-18),
4. 9268823 - Partial match derivation using text analysis (2016-02-23),
5. 9009085 - Integrated automatic user support and assistance (2015-04-14),
6. 8589778 - System and method for processing multi-modal communication within a workgroup (2013-11-19),
7. 8521675 - Integrated automatic user support and assistance (2013-08-27),
8. 8495502 - System and method for interaction between users of an online community (2013-07-23),
9. 8090750 - Prompting of an end user with commands (2012-01-03),
10. 8055592 - Clustering data objects (2011-11-08),
11. 7996227 - System and method for inserting a description of images into audio recordings (2011-08-09),
12. 7702601 - Recommending solutions with an expert system (2010-04-20),

Title: Innovations by Peter Currie Boyle

Introduction

Peter Currie Boyle is a notable inventor based in Burnaby, Canada. He has made significant contributions to the field of technology, particularly in the realm of virtual agent systems and user support automation. With a total of 12 patents to his name, Boyle's work reflects a commitment to enhancing user experience through innovative solutions.

Latest Patents

One of Boyle's latest patents is titled "Query recognition resiliency determination in virtual agent systems." This computer-implemented method involves generating a sample of a query that maps to a predetermined categorization. The process includes utilizing natural language processing to produce an output that categorizes the sample. Data is stored regarding whether the output matches the predetermined categorization, and a report is generated to indicate the percentage of samples that align with this categorization. The method further allows for updates to the natural language process to improve accuracy in future categorizations.

Another significant patent is "Automated self-service user support based on ontology analysis." This method provides information to users in response to their queries. It employs natural language analysis to generate relevant substrings related to the user's problem with a product or service. An ontology analysis then identifies matching terms and relationships, refining the user's query for a more effective search. The results of this search are subsequently provided to the user, enhancing their support experience.

Career Highlights

Peter Currie Boyle is currently employed at International Business Machines Corporation (IBM), where he continues to innovate and develop new technologies. His work at IBM has allowed him to collaborate with other talented professionals in the field, contributing to the advancement of technology solutions.

Collaborations

Some of Boyle's notable coworkers include Yu Zhang and Eniko I Rozsa. Their collaborative efforts have likely played a role in the successful development of various projects and patents.

Conclusion

Peter Currie Boyle's contributions to technology through his patents and work at IBM highlight his innovative spirit and dedication to improving user experiences. His latest inventions demonstrate a forward-thinking approach to problem-solving in the digital age.

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