Company Filing History:
Years Active: 2015-2023
Title: Innovations of Peng-Wen Chen
Introduction
Peng-Wen Chen is a notable inventor based in Foster City, CA (US). He holds a total of 11 patents that showcase his contributions to technology and innovation. His work primarily focuses on enhancing conversation intelligence and database management systems.
Latest Patents
One of his latest patents is for a "Channel-agnostic conversation intelligence service." This online system interacts with various conversation channels, such as telephony services and artificial intelligence provider systems. It performs AI-based analysis of conversations to determine additional information, including sentiment, entities, and intent of utterances. The system stores this information using a normalized representation that conforms to a unified conversation schema. The results of the analysis can be utilized by applications to recommend specific workflows to agents involved in the conversation.
Another significant patent involves "Associating flows in different states to a database record." This patent discloses systems, apparatuses, methods, and computer program products for managing tasks assigned to users of a database system. It also includes examples of sharing execution logic across different users, enhancing collaboration and efficiency in database management.
Career Highlights
Peng-Wen Chen has worked with prominent companies, including Salesforce.com, Inc. and Salesforce, Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions in the tech industry.
Collaborations
He has collaborated with notable coworkers such as Gautam Vasudev and Reddy Prasad Yerradoddi, further enriching his professional journey.
Conclusion
Peng-Wen Chen's innovative patents and career achievements reflect his significant impact on technology and conversation intelligence. His work continues to influence the way we interact with technology and manage data effectively.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.