Patrick Smith

Title: The Innovations of Patrick Smith

Introduction

Patrick Smith is an accomplished inventor based in Flemington, NJ (US). He has made significant contributions to the field of technology, particularly in the area of interactive voice response systems. With a total of 2 patents to his name, Smith continues to push the boundaries of innovation.

Latest Patents

One of Patrick Smith's latest patents is titled "Guiding calls via graphical user interface." This invention allows a user device to display questions associated with a voice menu used by an interactive voice response (IVR) system. The device can obtain user responses through the graphical user interface and send this information to a remote device. The remote device queries the IVR system to identify a call agent whose profile matches the user's information. It then obtains the contact information of the call agent and sends it back to the user device for display. This innovative approach enhances the user experience by streamlining the process of connecting with the right call agent.

Career Highlights

Patrick Smith is currently employed at Verizon Patent and Licensing Inc., where he continues to develop and refine his innovative ideas. His work at Verizon has allowed him to focus on creating solutions that improve communication technologies.

Collaborations

Throughout his career, Patrick has collaborated with talented individuals such as Amit Singh and Vijay Arumugam. These collaborations have contributed to the development of cutting-edge technologies and have fostered a creative environment for innovation.

Conclusion

Patrick Smith's contributions to the field of technology, particularly through his patents, demonstrate his commitment to innovation. His work at Verizon and collaborations with other professionals highlight the importance of teamwork in driving advancements in communication technology.